The Elms Residential Care is a high-quality care home that meets the standards of the CQC and provides a variety of services for 37 residents in a specially designed building. The home is located in a peaceful rural area of Elms in South Tyneside, where it offers Dementia nursing, Dementia residential and General Residential care for both older and younger adults. The home is managed by a CQC registered manager who ensures the quality of care and service delivery. The home is also conveniently situated 5 minutes away from the Elms Metro station, with easy access to the motorway and public transport. There is also parking space for visitors on the premises.

At The Elms Residential Care, Residents can enjoy different lounge areas, which are furnished with comfortable and adaptive furniture. The bedrooms are well-equipped with specialist equipment such as baths and hoists to support the Residents’ needs and preferences. All bedrooms have locks for privacy and security. There are also double bedrooms for couples or for those who prefer to have more space and use the second bedroom as their living room. The home has grab rails along the corridors to help residents move around safely and independently. The home is also wheelchair-friendly and has infection control flooring and a lift to all floors. Residents are welcome to bring their pets to visit The Elms Residential Care. The Elms Residential Care has a dedicated staff team that works 24/7 to provide care and support to the Residents. The home has an electronic keypad system on all external doors to ensure the safety and security of everyone in the home. There is also a call bell system in every room so that Residents can call for help whenever they need it. The home has a beautiful, secure garden where Residents and their families can enjoy some fresh air and sunshine.

Our Residents enjoy a variety of delicious, nutritious and freshly prepared meals that suit their preferences and dietary requirements at The Elms Residential Care. Our chefs are experts in creating dishes that appeal to different tastes and cultures. The Elms Residential Care welcomes visitors at any time, whether they want to join their loved ones for a meal or spend some quality time with them. We also offer a hair and beauty salon and a lovely garden that is accessible for wheelchair users.

At The Elms Residential Care, we believe that quality of care is paramount and we strive to create a warm, welcoming environment that enables our residents to live fully and well. We tailor our care to the individual needs and preferences of each resident, encouraging them to be active and engaged. Our staff are skilled and knowledgeable, and receive ongoing training and support. Our nurses are competent in administering prescribed medicines in line with procedures and NMC guidelines, as well as assessing and documenting all aspects of each resident’s care needs. Our nurses also lead and supervise a multidisciplinary team of trained senior carers and nursing assistants, who can also administer medication. All staff complete mandatory training and attend external training courses.